Privacy Statement
This Privacy Statement explains how Hansal Staffing Agency collects, uses, stores, and discloses personal information in connection with recruitment, labour hire and workforce services, client services, and our website communications. We aim to handle personal information in line with applicable Australian privacy requirements, including the Australian Privacy Principles.
1. Scope
This statement applies to candidates, employees, contractors, referees, clients, suppliers, and website visitors where we handle personal information.
2. What personal information we collect
- Identity and contact details (for example name, date of birth, address, email, phone, and emergency contacts).
- Recruitment information (for example resume, work history, references, interview notes, availability, and role preferences).
- Employment and payroll information (for example tax and payroll setup details, bank details, superannuation details, pay rates, timesheets, and payslips).
- Compliance and safety information (for example right to work evidence, qualifications, licences, training records, inductions, and incident reports).
- Sensitive information where required (for example limited health-related information to support fitness for duty or drug and alcohol testing where required by the role, site, contract, or law).
- Communications and basic technical information (for example emails, call notes, WhatsApp messages, and website analytics such as device or usage data).
3. How we collect personal information
- Directly from you (applications, interviews, forms, email, phone, WhatsApp, or in person).
- From referees and previous employers (where you authorise us to contact them).
- From clients/host workplaces (for example site requirements, feedback, attendance information, or safety reporting).
- From verification sources (for example qualification checks or right to work verification) where permitted.
4. Why we collect and use personal information
- To assess suitability for roles and to match candidates with job opportunities.
- To verify identity, licences, qualifications, and right to work.
- To manage onboarding, rostering, timekeeping, payroll, and workplace communications.
- To support work health and safety coordination, incident management, and compliance reporting.
- To provide services to clients, including workforce mobilisation and performance reporting.
- To respond to enquiries, complaints, and legal or regulatory requests.
- To improve our services and website experience.
5. Disclosure of personal information
We may disclose personal information to the extent reasonably necessary for the purposes described above, including to:
- Clients and host workplaces (for recruitment, placement, onboarding, and ongoing workforce management).
- Service providers who support our operations (for example payroll systems, IT providers, and background checking partners).
- Professional advisers (for example accountants, lawyers, or auditors) where required for legitimate business purposes.
- Government agencies, regulators, law enforcement, or courts where required or authorised by law.
6. Overseas disclosure
If we use suppliers, systems, or partners that store or process information outside Australia, we take reasonable steps to ensure appropriate safeguards are in place. If overseas disclosure is likely for a specific engagement, we will inform you as part of that process.
7. Data security and retention
We use reasonable administrative and technical safeguards to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We retain personal information only for as long as necessary for the purpose it was collected, including to meet legal and operational record keeping requirements.
8. Access, correction, and complaints
You may request access to, or correction of, personal information we hold about you. If you have a privacy complaint, please contact us using the details below so we can respond and attempt to resolve the matter.
Privacy contact
Email: ashraful@hansalkasuweri.com.au
Phone: 0469 396 068
Postal address: 81-83 Surrey Hills NSW 2010